HR Operations Specialist

ROLE SUMMARY

The HR Operations Specialist will handle a variety of HR duties, including managing HR vendors, performance management, ensuring a smooth offboarding procedure, and managing the onboarding process. While upholding professional relationships, the HR Generalist will collaborate extensively with internal and external stakeholders.

SCHEDULE: 6 AM - 3 PM Philippine Standard Time, follows Philippine holidays 

POSITION TYPE: Full Time

WORK ARRANGEMENT: Remote

ESSENTIAL FUNCTIONS

• Keep up to date with the latest HR trends and best practices

• Be compliant with company policies and procedures

• Be well-versed in the Labor Code of the Philippines

• Maintain confidentiality of information at all times

• Support all internal and external HR-related inquiries or requests

• Assist in performing reference checks and issuance of pre-employment requirements

• Ensure completeness of pre-employment documents of new hires

• Assist with performance management procedures

• Maintain digital, electronic, and physical records of Doxa employees

• Participate in the bidding/procurement process if any

• Provide a high level of customer service to partner vendors

• Review vendor/supplier invoices to ensure services provided and translate accurately to service/product fees

• Assist in the vendor negotiation process

• Serve as point of contact with benefit vendors and administrators

• Ensure execution of Service Level Agreements (SLAs)

• Complete paperwork and exit interviews

• Ensure the timely return of company assets

QUALIFICATIONS

• Bachelor's degree in Psychology or any relevant field

• Proven experience as an HR Generalist

• Understanding of general human resources policies and procedures

• Good knowledge of employment/labor laws

• Excellent communication and people skills

• Experience in a multi-client environment

• Strong computer aptitude, which includes expertise with Microsoft 365 applications

• Analytical skills with particular attention to detail

• Aptitude in data management, analytics, reporting preparation

• Ability to function in an autonomous environment—independent worker, self-directed