WE
CALL
OUR
TEAM

V.I.P.s

Very Indispensible Intelligent Impressive Important Inclusive Impactful Impassioned Incredible Independent Individual People

WHERE GROWTH AND SUCCESS COME TOGETHER

LET'S GROW! TOGETHER

Join a company with values you can be proud of and a place where you can grow, be supported and reach your goals. Living our values every day is the reason people love working at DOXA – and it’s all about Trust, Transparency, Inclusion, Excellence and Results. Together we can build culture of bayanihan with an eye toward lifting up our global community.

WE BELIEVE IN YOU

We care about you, your family, your community and your wellbeing. The culture we provide as well as our competitive benefits are an investment in you as we strive to make an impact together.

Competitive Pay

We are not a low-cost BPO because we believe in paying you what you are worth.

Premium Benefits

We offer exceptional benefits to ensure you and your family have the coverage you need – from health plans and paid time off to daily meal subsidies. We treat your family as an extension of ours.

Flexible WFH Options

We give you the option to work from home or in the office. This gives the flexibility you need and allows you to spend what would be commuting time with your family and working towards your personal growth.

Culture of Excellence

We have high expectations. Working with like-minded, driven people gives you the opportunity to learn from them, share knowledge, and lead alongside the best of the best.

Professional Development

We connect you with clients who share your same values and finding a role that encourages your strengths, you have the opportunity to realize your full potential and continue to grow.

HEAR FROM OUR VIPs

“DOXA is not a typical BPO. They offer a lot of opportunity for growth and career advancement. Everyone is professional and friendly, and we treat each other with fairness.”

“I am here because of the opportunities to lead, build core foundations for the organization, and the chance to learn from senior leaders and successful entrepreneurs.”

“With DOXA, working from home makes a big difference. I save valuable time on travel that I can use to work towards my personal goals.”

“It’s often difficult to find a workplace where you can be happy with both the people you work with and the goal of the company. With DOXA, I’m excited about both.”

OPEN ROLES

Account Manager

As the Account Manager, you are to sell and manage tennis, golf, and technical apparel lines. You are responsible for nurturing wholesale sales accounts to ensure agreed company targets are met, as well as generate leads. You’ll create an efficient sales process, engage with tennis, golf, activewear, and contemporary women’s apparel buyers, and proactively anticipate and respond to wholesale customer needs.

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Account Processor

Our Account Processors support small business owners and our team of Plan Administrators with obtaining information necessary to complete the annual testing requirements for 401(k) plans. A large part of this role is reviewing documents submitted by our clients and communicating with clients when more information is necessary. Collaborate with our Plan Administration and Compliance teams to ensure annual 5500 filings are completed in a timely manner.

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Accountant

The Accountant is responsible for performing a variety of accounting-related functions for the client, such as processing tax returns, coordinating the collection of required documents and information, bookkeeping, research, reconciliation, and budgeting. 

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Accountant

The Accountant will oversee the daily finance functions which preparation, research, and reporting related to, but not limited to, general ledger activities, month-end closing activities, reconciliation of accounts as directed, financial-related reports, project tracking, schedules, and audits by deadlines; expected to have an affinity for automation and to recommend actions for improving efficiencies and internal controls across all finance processes.

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Accounting Specialist

The Accounting Specialist will provide remote off-hour support for the accounting department activities to ensure accuracy and timeliness. This role will provide various support across accounts payable, receivable, general, and payroll reporting. This position will work closely with internal and external customers aiming to achieve a high level of customer satisfaction.

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Accounts Payable

As an Accounts Payable, you are responsible for financial and clerical support of the organization. You will oversee invoice reviews, payable transactions, and reporting. You are also expected to analyze and reconcile payments made by clients and customers.

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Accounts Receivable Collections Specialist

The mission of the Accounts Receivable and Collections Specialist is to oversee accounts receivable, credit collections, and cash applications while providing exceptional service to internal and external customers.

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Administrative Assistant

The administrative assistant will be responsible for providing various back-office functions to support the client’s and the business’ needs.

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Architect (Retail Space)

The Architect will work with a fast-growing franchise system to design retail spaces for their franchisees.

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BI Data Engineer

As a Senior BI Data Engineer, you will help develop our client with their data warehouse and support their business activities.

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Bookkeeper

Our client is seeking for a qualified candidate to perform bookkeeping duties for various clients using QuickBooks Online.

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Bookkeeper

We are seeking a bookkeeper to support the finance function in a company that is experiencing exciting growth.

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Business Development Representative

The primary function of the Business Development Representative (BDR) is to identify and engage qualified prospects and establish rapport and trust to hand off for deeper conversation with Business Development Manager (BDM). The BDR will use a variety of channels and tactics to build and manage an ongoing stream of new leads via networking, prospecting, engaging with inbound leads, and other means of generating interest from potential clients. They must be creative and insightful to plan and execute a persuasive approach for each prospect, create value and find mutually beneficial areas to work together.

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CAD Detailer

The CAD Detailer will engineer solutions that optimize fit, finish, weight, transportation constraints, timely set-up, and dismantling of exhibits. You will also communicate such solutions via straightforward, easy-to-understand drawing packages.

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Content Strategist

The Content Strategist is responsible for creating content for clients and ensuring that results are in line with their business needs. The ideal candidate is someone who has experience with content marketing, is a good communicator especially in interacting with clients, and possesses as strong drive to make impactful results. He/she must have a knack for creating valuable solutions, while being organized.

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Content Writer

As a Content Writer, you must feel confident researching and finding answers to questions and then structuring that research into bite-sized, easily digestible pieces of information. You do not have to have an in-depth knowledge of eCommerce, but you should be able to source your answers and provide insightful commentary in an authoritative tone.

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Controller

The Controller will be joining a strong team of controllers and consultants who will help lead their clients into the future. The position will be responsible for month-end close, financial reporting, managing the finance and accounting departments, accounting system conversion, and job costing analysis. He/She must be dynamic, a fast learner, and willing to jump into any task to support the company to continue to be an industry leader.

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Customer Care Coordinator

The Customer Care Coordinator is tasked to support the company in providing outstanding service to customers while creating a positive and supportive work environment for fellow employees.

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Customer Support

As the Customer Support, you shall follow up with open work orders with tenants in AppFolio. You are also to do field phone calls from tenants, gather information, and pass it on to the appropriate property manager.

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Data Operations Specialist

The Data Operations Specialist will be a critical part of the service team. He/she will respond to alerts reported by the system, classifying and helping resolve the ticket, and documenting the process of resolution. The role requires a strong degree of critical thinking and problem-solving that cannot be scripted.

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Data Specialist

As the Data Specialist, you are responsible for gathering information to assist consultants in working on their accounts. You are also responsible for accurately documenting any necessary information and communicating issues to consultants and/or their managers. 

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Desktop Support Technician

The desktop support technician requires having a working knowledge of desktop operating systems and a drive to deliver the best possible experience to our clients. The role is responsible for troubleshooting Windows 10 (and Windows 11 in the future) and macOS regularly and working in Office 365 and Active Directory. It will also involve translating technology to end-users.

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Digital Marketing Specialist

The Digital Marketing Specialist’s role is to market our client’s brand and services directly to the consumer. The ideal candidate will generate awareness and interest by optimizing the client’s brand for online search, helping to manage and create compelling content for its social media pages, and crafting keyword campaigns to help increase online credibility.

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Digital Marketing Specialist

The Digital Marketing Specialist’s role is to help our client build a global brand through social media presence, marketing campaigns, and lead generation. This role will be responsible for promoting the client’s products and services, handling communications with potential customers, and managing the websites and social media accounts.

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Digital Media Analyst

The Digital Media Analyst is responsible for leading the execution of strategic digital advertising plans that create exceptional business value for our clients. This includes the ongoing media buying, management, activation, optimization, and reporting for all digital advertising campaigns.

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Email Marketing Manager

The Email Marketing Manager will be integral to the marketing and sales-focused team. They will execute email marketing strategies, informing and educating effectiveness utilizing data-driven insights. This individual will help to increase quality leads and awareness in partnership with Marketing, Sales, Business Services, and client-facing teams. They have a breadth of experience developing and executing effective email campaigns, audience segmentation, and analytic reporting for everything email. This individual will also own our social strategy.

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Executive Assistant

The Executive Assistant role would be responsible for providing high-level administrative support to the clients’ executives (managers, and/or directors). The role would be instrumental in ensuring that the executives are on-track and well-supported in their functions.

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Executive Assistant (Bilingual - English/German)

As the Executive Assistant (Bilingual - English/German), he/she should have a few years of administrative experience and skills related to social media, content creation, and design skills.

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Financial Analyst

As the Financial Analyst/Cost Account you will be responsible for creating financial reports and evaluating project cost accounting. These reports will be built within our ERP (NetSuite) and utilizing other business programs for visualization.

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Front-End Developer

The Front-end Developer will take part in bringing the client’s performance marketing to the next level. Data-driven in the relentless pursuit of increased ROI, this role will utilize cutting-edge technology to elevate the online experience for players and accelerate results for casino operators.

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Graphic Designer

DOXA Marketing needs an internal Graphic Designer to be a brand ambassador and help push the brand forward. We are looking for someone experienced in both web and print, with an emphasis on web/social. The individual needs to focus on taking already defined brand guidelines and pushing them forward/using them in creative ways.

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HR Director

The HR Director will be a pillar in building the company’s culture, leading a high-performing team, and upholding HR practices to take care of our VIPs.

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HR Operations Specialist

The HR Operations Specialist will handle a variety of HR duties, including managing HR vendors, performance management, ensuring a smooth offboarding procedure, and managing the onboarding process. While upholding professional relationships, the HR Generalist will collaborate extensively with internal and external stakeholders.

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Labor Relations Manager

As a Labor Relations Manager, you will lead the development, implementation, and preservation of DOXA’s labor relations programs, policies, and procedures. You will also be responsible for promoting harmony in labor-management relations and helping establish a fair and positive work environment for all.

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Lead Generation Specialist

The Lead Generation Specialist is responsible for developing a lead generation program and nurturing outbound and inbound sales lead campaigns.

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Lead Generation Specialist

The Lead Generation Specialist is responsible for developing a lead generation program and nurturing outbound and inbound sales lead campaigns.

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Leasing Assistant

As the first point of contact for potential residents, the Leasing Assistant shall provide high-level customer service, consistent with values for all residents and clients. Advertise available apartments online, communicate with prospective residents, schedule apartment tours, and process rental applications.

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Leasing Specialist

A local property management company is looking to expand with the help of an outgoing Leasing Specialist who is detail-oriented and enjoys completing tasks thoroughly. If you’re the type of person who organizes their closet by color, makes lists for their lists, and has a deep desire to organize anything and everything, then this job is perfect for you. As a Leasing Specialist, you will be the first point of contact for prospective residents, assisting them throughout and coordinating the successful completion of the application process.

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Maintenance Administration

The Maintenance Administration will work to provide maintenance services to properties across several counties. The role is part of a large team that is assigned work specified in daily work orders assigned by their supervisor. This individual is always required to maintain professionalism and follow company policies. Specific duties may vary depending upon the assignment.

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Operations Manager

As the Operations Manager, you are expected to oversee the general operational activities of the organization. You are also to help keep the processes legally compliant, manage the budget and ensure that customer service is at its peak.

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Order Management Specialist

As an Order Management Specialist for this fast-growing company, you will be responsible for providing excellent customer service to customers by accurately entering and maintaining orders, providing updates, and resolving problems. This role collaborates with sales coordinators, purchasing, planning, and sales to ensure customers receive timely communication. 

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Personal Property Tax Specialist

The Personal Property Tax Specialist is responsible for managing the financial information and assisting with auditing, reporting, and documentation.

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Product Consultant

The Product Consultant is well acquainted with products, procurement standards, and preferred suppliers, and can communicate beneficial impact to stakeholders; provides presentations for inbound client projects and other sales activities, drafts email marketing materials, creates images for email marketing and social media, and provides a level of service. The Product Consultant meets with current clients to hear about their project needs, responsible for a high level of satisfaction, repeat, and new business.

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Project Coordinator

As a Project Coordinator, you will work with the team to solve technical problems for customers in innovative ways. You will be responsible for leading the company’s professional services projects from start to finish. From the first kickoff meeting to the final customer survey, you will help the consulting team succeed by providing 'white-glove' service to our customers.

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Property Accountant

The Property Accountant will be responsible for performing various accounting duties for a real estate company. Primary responsibilities include preparing financial statements, processing payments, managing the general ledgers, etc. The ideal candidate is someone who has real estate experience on top of possessing the required skills to be an effective accountant.

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Purchasing Specialist

The Purchasing Specialist will purchase and receive a receipt of the required equipment to support project completion in a timely and accurate manner, inventory management and control, cost management, and provide accurate product database management.

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Receptionist

The Receptionist will provide phone assistance on the client’s main phone line to ensure that callers’ inquiries are forwarded to or assigned to the appropriate team member for resolution. This role will ensure that all calls are properly assigned to team members, tracked within the system, and followed up to resolution. The receptionist will ensure that the assigned team member follows up with the customer in a timely manner to meet the customer’s needs, and any issues are escalated.

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Remote Support Technician

The Remote Support Technician will work remotely providing phone support, chat, and email support. He/She would have worked in a similar work environment, have experience in customer service, and possess excellent customer relationship skills. 

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Reporting Analyst

A Reporting Analyst is responsible for managing data retrieval and analysis within the organization. The duties include organizing data points, communicating between Leadership Team, Corporate Services, and the IT department, and analyzing data to help the organization come up with informed decisions.

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Ruby on Rails Engineer

As the Full Stack Engineer, you are responsible for building incredible projects using and with familiarity with Ruby on Rails, PostgreSQL, Sidekiq, TypeScript, and React, all running on Heroku. You are expected to assist with all customers’ queries and concerns.

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Sales Development Representative (Fitness Industry)

As the Sales Development Representative (Fitness Industry), you are expected to manage new leads for the client and support its franchise owners nationwide. You are also expected to provide customer service excellence and deliver sales assistance across.

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Sales Support Coordinator (SSC)

The Sales Support Coordinator (SSC) will work directly with partner vendors to research and obtain hardware, software, and subscription service specifications and pricing.

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Senior Accountant

As the Senior Accountant, you are responsible for preparing financial reports, performing account reconciliations, maintaining the general ledger, preparing tax returns, and partnering with other accounting professionals to ensure accurate reporting and forecasting.

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Senior Sourcing Specialist (Technical)

The Senior Sourcing Specialist is an expert in targeted search, has access to technical talent pools, and can apply tactics to convert passive leads into active applications. As a Senior Sourcing Specialist, your main function is to provide a steady supply of viable candidates for the organization’s technical hiring requirements.

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Senior Technical Support Specialist (Tier II)

The Senior Technical Support Specialist (Tier II) is a critical part of our service team. This role will be part of the team that fills the role of “IT Hero” and swoops in to assist our Tier 1 team when more knowledge and experience are required to resolve an issue or fulfill a service request. This role requires strong communication skills in both written and verbal form, and strict adherence to established policy and best practices, but also requires a strong degree of critical thinking and problem-solving that cannot be scripted.

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Software Development Engineer - Accounting Systems

The Software Development Engineer – Accounting Systems would be responsible for developing solutions and improving our client’s accounting systems. He/she is expected to have extensive coding capabilities and is able to identify and address system issues. Experience with C#, SQL, and Azure would be valuable.

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Sr. Systems Administrator

As the Sr. Systems Administrator, you are expected to provide end-user support on a variety of technical issues relating to information technology systems; maintain and support remote clients' networks by performing the duties as assigned.

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Staff Accountant

The Staff Accountant is a meticulous, deadline-line driven accounting professional that will ensure our records are accurate, complete and on-time. The role is directly reporting to the Assistant Controller.

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Staff Accountant

The Staff Accountant should have strong US GAAP knowledge, good knowledge of finance and accounting for a business environment, a mindset for process improvement, and exceptional and excellent teamwork skills to work with the accounting team and other departments. They will be responsible for a full set of account books, including A/R, A/P, G/L, month-end, and year-end closing of several entities.

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Systems Administrator

The systems administrator role would require having a superb knowledge of desktop operating systems, working knowledge of server operating systems and networking, and a drive to deliver the best possible experience to our clients. This role is responsible for troubleshooting Windows 10 (and soon Windows 11), macOS, Windows Server 2016 and 2019, and diving into networking issues regularly. Working in Office 365, Active Directory, and Azure AD are also routine parts of the day. The role would also involve translating technology to end-users.

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Systems Administrator Level I

The Systems Administrator Level I will partner with the Systems Administrator Level II to ensure all systems and technology work.

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Systems Integration Engineer

As the Systems Integration Engineer, you should have the desire to help customers learn more about their environments and solutions not only regarding what the company is deploying but rather their complete IT hybrid environments.

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Tax Preparer

We are looking for a strong and experienced Tax Preparer, to add to the strength of our client’s Tax Prep team. He/she will be responsible for processing various types of income tax returns and engaging with clients for tax-related processes and requirements.

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Team Lead II

The Team Lead will be responsible for overseeing the responsibilities and deliverables of team members, as well as engaging with the clients on their business needs.

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Team Lead II

The Team Lead will be responsible for overseeing the responsibilities and deliverables of team members, as well as engaging with the clients on their business needs.

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Technical Support - Level 1

The Technical Support - Level 1 will manage and support technicians in the field to ensure the correct completion of their scope of work. This includes managing time onsite, materials, deliverables and working directly with internal and external teams as necessary or required. They will also ensure all daily and assigned tasks are completed to make sure all tickets are being handled in a timely manner, so all customer expectations are met and exceeded. Each Technical Support agent should work together to accomplish tasks and support the company’s mission to provide an outstanding service to our customers, while creating a positive and supportive work environment for fellow employees.

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Virtual Assistant

The Virtual Assistant is responsible for providing administrative, sales, and customer service support to the client. The role would be expected to help in managing emails, calendars, and documents as well as being a point of contact for sales and customer engagement matters.

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Virtual Service Technician

As a Virtual Service Technician, you will be part of a passionate, focused, and growing team of field technicians and will interact with field technicians and restaurant customers. You are also to assist field technicians in their diagnostic and repair work while in the field, increasing first-time fixes and expediting the repair.

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Web UI UX Designer

As a Web/UI/UX Designer, you should have an outstanding portfolio and the ability to implement your designs. He/She has exceptional communication skills, the ability to manage multiple tasks efficiently, excellent judgment, and the ability to deal with ambiguity while remaining productive.

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Become a VIP

We care about you, your family, your community and your wellbeing. That’s why we offer competitive benefits and a hybrid work environment. Join our team today and let’s grow together.