Virtual Assistant

ROLE SUMMARY

A DOXA Virtual Assistant will provide comprehensive administrative, organizational, and operational support remotely to one client, based in the United States. This role demands exceptional multitasking skills, a high level of organization, and the ability to work efficiently in a fast-paced environment. The ideal candidate will be proactive, detail-oriented, and adept at managing a diverse range of tasks. This role includes two weeks of paid training to start.

A DOXA VA is a lifelong learner who is committed to growing their skills and experience. We deliver by supporting you with the learning, tools, and VA community you need to grow. Our VAs are not one-size-fits-all; they must have the mindset to embrace new opportunities.

SCHEDULE: 9:00 AM – 6:00 PM PST, MST, CST, or EST, follows Philippine Holidays

POSITION TYPE: Full Time

WORK ARRANGEMENT: Remote

ESSENTIAL FUNCTIONS

·       Email Management: Manage and organize emails, including prioritizing urgent correspondence and responding to inquiries on behalf of their client

·       Scheduling: Schedule and coordinate meetings, appointments, and occasional travel arrangements, ensuring efficient time management

·       Document Management: Prepare and organize documents such as reports, memos, and other office files

·       Research: Conduct research for various projects, compile data, and support with presentation creation

·       Social Media: Support with content creation, scheduling, audience engagement, and tracking

·       Customer Relationship Management: Provide client support by managing inquiries and feedback and resolving occasional issues in a timely fashion, including tracking opportunities in CRMs and light sales administration support

·       Special Projects/Project Management: Assist in the preparation of regularly scheduled reports and coordinating projects and support delivery

·       Administrative Support: Provide administrative assistance, potentially including expense management, simple invoicing, or tracking payments

QUALIFICATIONS

·       A bachelor’s degree in the related field is an advantage

·       Strong research skills and ability to find answers to unfamiliar topics

·       Expert English speaking and writing skills, with a strong understanding of language nuances so that writing sounds natural from a reader's viewpoint

·       Experience with Jasper (formerly Jarvis), which is the company’s AI copywriting tool

·       Experience with Grammarly

·       Experience with project management tools, such as ClickUp

·       Ability to work in a fast-paced environment and meet tight deadlines

·       Experience in a multi-client environment

·       Analytical skills with particular attention to detail

·       Aptitude in data management, analytics, reporting preparation

·       Ability to function in an autonomous environment—independent worker, self-directed