eCommerce Product Content Merchandiser Senior Manager

ROLE SUMMARY

The role of eCommerce Product Content Merchandiser offers an exciting opportunity to take charge of crafting a renewed strategy and supervising product-related details, resources, and content. This highly competitive role requires an analytical mindset to formulate a comprehensive direction that enhances the online shopping journey. The ideal candidate will be tenacious and self-disciplined in facilitating the growth and enrichment of our digital products to ensure an unparalleled user encounter. Their efforts will be geared towards boosting conversion rates and aligning with our business goals. This position demands a proactive and expert-level approach to shaping product presentation and consistently refining strategies for optimal results.

SCHEDULE: 9:00 AM – 6:00 PM Central Standard Time (11:00 PM – 8:00 AM Philippine Standard Time), follows Philippine holidays

POSITION TYPE: Full Time

WORK ARRANGEMENT: Remote

ESSENTIAL FUNCTIONS

·       Increase sales for the company and other eCommerce platforms by expertly implementing merchandising and functionality strategies that improve conversion and average order value

·       Manage the e-commerce product strategy and product page content quality, including images, video, overview content, specifications, etc.

·       Work with teams to launch new products and ongoing catalog maintenance

·       Develop and maintain standards for our online product presentation, including defining naming conventions, related item logic, content organization, formatting, etc.

·       Lead and manage a project team of people across online visual merchandising, content, copywriting, and operations disciplines, driving a culture of high performance, innovation, and collaboration

·       Build and manage internal buyer relationships and sample coordination

·       Collaborate with cross-functional teams, including marketing, to launch cohesive go-to-market plans that support brand objectives and targets

·       Create a data-driven product culture, developing and using dashboards to allow insight to inform action on product-specific performance to ignite ideas

·       Oversee website product photography from request through to completion

·       Focus on product optimization, pushing for a best-in-class eCommerce experience with an appreciation of the evolving nature of digital

·       Stay up to date with the competitive landscape, industry trends, and other merchandising/content opportunities

·       Present quarterly product data wins and a competitive review with leadership

QUALIFICATIONS

·       Bachelor’s degree  required or equivalent experience

·       7+ years of eMerchandising experience

·       Experience with high stock keeping unit/large inventory product is a bonus

·       Experience with Shopify and SearchSpring is a plus

·       Experience with Asana is a plus

·       Strong communication and project management skills required

·       Strong analytical skills, with a focus on eCommerce tools

·       Ability to handle a variety of tasks and can work independently

·       Proven knowledge of product information management as it relates to digital merchandising