Billing Collections Specialist

THE ROLE

Our client is looking for a Billing Collections Specialist who will manage the billing and collection process. The role will process payments, generate and deliver invoices, as well as document and keep track of payment information.

SCHEDULE: 9:00 AM – 6:00 PM Eastern Standard Time (10:00 PM – 7:00 AM Philippine Standard Time), follows Philippine holidays

POSITION TYPE: Full Time

WORK ARRANGEMENT: Remote

ESSENTIAL FUNCTIONS

·       Generate, create, and send sales invoices on a weekly and monthly basis

·       Interact with clients, and collect overdue balances in a timely manner and within net terms, by performing outbound business-to-business collection calls

·       Research and respond to customer concerns regarding disputed invoices, misapplied payments, and potential credits

·       Post cash receipts daily and apply them to correct client invoices

·       Run accounts receivable reporting weekly and note accounts requiring escalation on collections

·       Review purchase orders and item receipts, and make sure they have been entered in the system accurately

·       Perform additional duties and responsibilities may be assigned as necessitated by business needs

QUALIFICATIONS

·       A Bachelor’s degree in Accounting or Finance from an accredited institution of higher education

·       2+ years of relevant work experience

·       Ability to pay attention to detail and can work both independently and in a team environment

·       Have a great customer service attitude, with the ability to know when to be collaborative and when to be aggressive

·       Experience in a multi-client environment

·       Strong computer aptitude, which includes expertise with Microsoft 365 applications

·       Strong organization, oral and written communication skills

·       Aptitude in data management, analytics, reporting preparation

·       Ability to function in an autonomous environment—independent worker, self-directed