Network Administrator

ROLE SUMMARY

Our client is looking for a Network Administrator who will be part of the team that will support the company’s clients in maintaining their computer environments. This role will focus on providing network-related support and ensuring that firewalls, switches, and access points are maintained.

SCHEDULE: 8:00 AM – 5:00 PM Pacific Daylight Time (11:00 PM – 8:00 AM Philippine Standard Time), follows Philippine holidays

POSITION TYPE: Full Time

WORK ARRANGEMENT: Remote

ESSENTIAL FUNCTIONS

·       Analyze requirements and resolve problems, and install hardware and software solutions

·       Handle the administration and internal support for clients’ networks, servers, and other related equipment

·       Maintain, troubleshoot, configure, and install firewalls, switches, and access points

·       Provide end-user network support and perform upgrades, troubleshooting, audits, configurations, and installations

·       Manage, maintain, troubleshoot, and support user networks, equipment, software, and services remotely

·       Analyze network and remote monitoring reports to identify capacity and performance issues and remediate them in a timely manner

QUALIFICATIONS

·       Associate degree in computer technology or an equivalent combination of experience and education

·       At least 5 years of networking troubleshooting and repair, network equipment installation, and cabling experience

·       Previous MSP experience is a plus

·       Network+, CCNA, CCDP, Network+ certification preferred

·       Knowledge of networking solutions including firewalls, VPN VLANs, and current wireless standards preferred

·       Experience in business networking, LAN, WAN, switching, firewalls, wireless, and CAT6/Fiber cabling

·       Experience in Switch and VLAN programming

·       Working knowledge of Windows 10, Windows Server Operating Systems

·       Knowledge of virtual environments and RDP/RDS

·       Technical documentation experience for administrators and end-users

·       Prior job experience in customer service, with an outgoing personality and exceptional customer service skills

·       Commitment to developing and delivering top professional service to the end-users

·       Commitment to the development and implementation of proactive/preventative measures

·       Ability to learn quickly and adapt to changing requirements

·       Excellent awareness of, and ability to keep current on, existing and emerging network technologies