HR Operations Specialist

ROLE SUMMARY

The HR Operations Specialist will support the HR Operations team, verifying payroll data for accuracy, addressing discrepancies, and supporting the payroll processing team. Additionally, you will contribute to billing activities, ensuring timely invoicing and accurate account reconciliation.

SCHEDULE: 6:00 AM – 3:00 PM Philippine Standard Time, follows Philippine holidays

POSITION TYPE: Full Time

WORK ARRANGEMENT: Remote

ESSENTIAL FUNCTIONS

·       Provide positive support as needed to the organization, including building, and maintaining effective relationships with employees at all levels of the organization

·       Create and maintain HR performance data and prepare regular dashboards and other status reports for the team and management

·       Work closely together with the payroll team in preparing bi-monthly payroll cycles by collating documents, instructions, and information affecting the computation of payroll

·       Provide documentation needed for payroll account opening of all staff

·       Provide support to all staff on compensation and benefits issues

·       Facilitate documentation, reporting, updating, and discussions for all staff employee movements and salary increases

·       Partner with Service Delivery leads to develop and educate on compensation and benefits knowledge and tackle queries from staff

·       Handle all department billing payments and notifications to vendors, reconcile disputes, and handle proper documentation of payments and receipts

·       Coordinate with the HR team to ensure accurate billing details for specific vendors

·       Coordinate with the Finance team to ensure timely payments and notify vendors accordingly

·       Maintain billing records and generate reports as needed

·       Support various initiatives; understand the external landscape of HR, be a thought leader, best practices, research, and evolving trends

·       Maintain employment and confidential files to ensure organization, compliance, and confidentiality

·       Maintain awareness of the legal and regulatory environment, ensuring compliance with employment laws governing various aspects of Human Resources

·       Assist in proposing, drafting, and administering human resources policies and procedures as needed, including the annual employee handbook update

·       Identify and drive process improvement efforts, leveraging systems and tools to automate and eliminate manual work where possible

·       Perform other tasks that may arise and be assigned as needed

QUALIFICATIONS

·       A bachelor’s degree in the related field

·       Experience in payroll processing

·       Experience in billing and payment processing

·       Experience in handling other countries

·       Experience in HRIS and payroll software

·       Strong computer aptitude, which includes expertise with Microsoft 365 applications

·       Experience in a multi-client environment

·       Strong organization, oral and written communication skills

·       Analytical skills with high attention to detail

·       Aptitude in data management, analytics, reporting preparation

·       Ability to function in an autonomous environment—independent worker, self-directed